W2M | Word to Mouth Luxury Driving Services is a private transportation company specializing in luxury chauffeur experiences for everyday travel, business trips, date nights, airport transfers, proms, special events, and more.

We proudly serve much of the East Coast and Tri-State area — including Philadelphia, New Jersey, Delaware, New York City, Maryland, Washington D.C., and Connecticut.

Terms & Polices

Terms and Conditions

By booking with W2M Luxury Driving Services you agree to the following:

A non-refundable 20% deposit is required to confirm your booking.
The remaining balance is due before service begins.
Accepted payment methods: Cash, Venmo (@w2mteam), or invoice link (upon request).
Cancellations within 48 hours of the service date will result in forfeiture of the deposit.
Additional time, stops, or detours will be billed at $85/hour, charged in 30-minute increments.
Parent/guardian contact is required for clients under 18.

Refund & Cancellation Policy

Deposits are non-refundable.
Cancellations made more than 48 hours in advance may qualify for a refund of any paid balance beyond the deposit.
No refunds will be issued for same-day cancellations or no-shows.

Privacy and Fulfillment Policy

We value your privacy. All personal information collected is used solely for communication and the fulfillment of services. We do not share or sell your data to third parties. Your information is kept secure and confidential.

Fulfillment Policy

As a service-based business, we do not ship products. All services are provided in person at the agreed pickup location and time.

Frequently Asked Questions

Q: How do I book a ride?
A: Use the contact form on our site, text, email, or DM us via Instagram. A 20% deposit is required to confirm your ride.

Q: How many people can ride?
A: Our vehicles accommodate up to 6 passengers comfortably.

Q: Can I customize my experience?
A: Yes! Let us know if you have music preferences or any special requests. Additional stops may incur extra fees.

Q: What’s included in the ride?
A: Rides include bottled water, light snacks, luggage assistance, and real-time communication. Airport rides include up to 60 minutes of wait time.

Q: Is there a physical location?
A: No, W2M Luxury Driving Services is a mobile-based business offering door-to-door service.